Returns & Exchanges
We want you to be happy! Whenever possible, we will work together to exchange or return merchandise if applicable. Please contact firstname.lastname@example.org with any questions.
Check your merchandise carefully. We cannot accept merchandise that is missing original tags in original position, worn/torn/stained/soiled/covered in hair, damaged in any way, or returns for swapping size or color differentiation. Once your return or exchange is approved by Johnathan Kayne, LLC, you will receive an RA number and instructions to complete the return. Return shipping charges are paid by the customer.
Any return or exchange must have an RA number assigned by Johnathan Kayne, LLC. Please reach out to email@example.com within 7 days of receiving your item to acquire an RA number.